Last updated: April 06, 2023

This Privacy Policy covers iRobot’s educational robots and supporting mobile applications. The use of Robot's Root® Coding Robots, Create® 3 Educational Robot, and iRobot Coding Companion App comprises the “iRobot Educational Experience” or “experience”. iRobot reserves the right to modify this policy at any time. Updates may be found at this URL and as communicated from time to time.

For privacy information related to all other iRobot websites, mobile applications, services and devices, click here: https://about.irobot.com/legal/privacy-policy.

Personal Information

iRobot's educational robots and supporting mobile applications do not collect, store, or process personal information from any person, including individuals under the age of 13. “Personal information” refers to any information related to an identified/identifiable individual. An example of personal information would be your name or home address.

Non-Personal Information

iRobot may analyze non-personal information from the Root® Coding Robots, the Create® 3 Educational Robot, and iRobot Coding Companion App for trends and statistics, such as through the use of Google Analytics or other similar analytics services. “Non-personal information” is information that cannot be related to an identified/identifiable individual. An example of non-personal information would be a robot model number.

If any non-personal Information is used for behavioral or product improvements, the data is aggregated and anonymous, and cannot be identified to, or associated with, any particular individual.

Below is a table representing the non-personal information passively collected from the Root® Coding Robots, Create® 3 Educational Robot, and iRobot Coding Companion App:


DATA	TRANSFERRED TO OR SHARED WITH (including all third parties)	PURPOSE OF TRANSFER OR SHARE	ENCRYPTED (Y/N)

ANALYTICS: DEVICE INFO (CATEGORY, BRAND, MODEL)	Google Cloud Platform, Google Analytics	To monitor usage, provide the experience and improve performance.	Yes

ANALYTICS: OPERATING SYSTEM INFO (TYPE, VERSION)	Google Cloud Platform, Google Analytics	To monitor usage, provide the experience and improve performance.	Yes

ANALYTICS: DEVICE SETTINGS (LANGUAGE, BROWSER VERSION)	Google Cloud Platform, Google Analytics	To monitor usage, provide the experience and improve performance.	Yes

ANALYTICS: ANONYMIZED DEVICE IDENTIFIERS	Google Cloud Platform, Google Analytics	To monitor usage, provide the experience and improve performance.	Yes

CRASH REPORTING: CRASH LOG INFORMATION	Google Cloud Platform, Google Crashlytics	To monitor usage, provide the experience and improve performance.	Yes

ANALYTICS: GEOLOCATION DATA (BASED ON IP, NOT PRECISE – CITY/REGION LEVEL)	Google Cloud Platform, Google Analytics	To monitor usage, provide the experience and improve performance.	Yes

ANALYTICS: USER EVENTS (PLAY/STOP PROGRAM, UPLOAD/ DOWNLOAD PROJECTS, CONNECT ROBOT, OPEN CONTENT)	Google Cloud Platform, Google Analytics	To monitor usage, provide the experience and improve performance.	Yes

ANALYTICS: TIME USING APP	Google Cloud Platform, Google Analytics	To monitor usage, provide the experience and improve performance.	Yes

ANALYTICS: WEB URL (PAGE LOCATION, PAGE REFERRER)	Google Cloud Platform, Google Analytics	To monitor usage, provide the experience and improve performance.	Yes

Third Parties

iRobot does not sell, trade, lease or loan any information collected or maintained by your use of a Root® Coding Robot, Create® 3 Educational Robot, or iRobot Coding Companion App to any third party for any reason, including direct marketers, advertisers, or data brokers.

iRobot contracts with service providers to perform business functions or services on iRobot’s behalf and may share non-personal information or aggregated data with such service providers as required to perform their functions. iRobot's Root® Coding Robots, Create® 3 Educational Robot, and iRobot Coding Companion App utilize the following service providers:


Provider Name	How iRobot Uses the Provider	What user information is shared or collected by this partner and/or passed back to us from the partner?

Amazon Web Services (AWS)	iRobot uses Amazon Web Services to host files for the iRobot Coding Web App (S3 bucket).	No user information is collected or shared.

Google Cloud Platform and Google Firebase	Google Cloud Platform and Google Firebase provides iRobot with analytics, databases, cloud services, hosting infrastructure, and enhanced mobile App development tools.	All uploaded project data (not local project data), app analytics (IP addresses, device information, user-triggered events), crash reports, and all logs are stored on Google Cloud Platform. All data is encrypted in transit and at rest.

Google Analytics	Google Analytics provides usage analytics for our Website and App.	Website and app usage, device information (manufacturer, OS version), and IP addresses. Data is encrypted in transit and IP anonymization is requested. No user-generated data is shared.

Fortrabbit	iRobot uses Fortrabbit to host the Craft CMS, associated databases and network infrastructure.	iRobot-assigned school ID codes for unlocking premium educator content are stored. No user-generated data is shared.

iRobot's Root® Coding Robots, Create® 3 Educational Robot, and iRobot Coding Companion App participate in the iKeepSafe Safe Harbor program and do not intentionally collect or maintain information from persons under 13. If you have any questions or need to file a complaint related to our privacy policy and practices, please do not hesitate to contact the iKeepSafe Safe Harbor program at COPPAprivacy@ikeepsafe.org

Security

iRobot has a comprehensive Security Program in place designed to protect the confidentiality, integrity, and availability of systems, networks and data. The following is a general overview of data security protocols:

Data in Transit: Root® Coding Robots, Create® 3 Educational Robots and the iRobot Coding Companion App communicate with the iRobot cloud service using robust encryption. Currently, iRobot uses AES 256-bit encryption and Transport Layer Security (TLS v1.2).

Data at Rest: Within iRobot’s cloud (built on top of Google and AWS), customer data is stored encrypted. Within the iRobot Coding Companion App, data storage follows the platform’s standards for application-secure data.

Data Center Security: iRobot takes a defense-in-depth approach to security, adding multiple layers of protection around our robots, cloud and apps from start to finish. The development of iRobot products follows industry-standard security best practices, and iRobot uses technology-leading tools to assist development and security teams during this process. When deployed to market, iRobot works with suppliers and partners to ensure that supporting infrastructure (including physical infrastructure, cloud, and mobile apps) are properly configured and monitored, and continuous security improvement processes are in place. All the data collected from your iRobot products per this Privacy Policy is handled with care and high levels of security. Data is encrypted both in transit and at rest. Data access is controlled strictly and limited only to authorized personnel to do their job and help improve your product experiences.